Survey Roundtable

What is an “SRT Profile” and what are “SRT Points”?

“SRT” is an abbreviation for “Survey Roundtable”. Your profile (which contains information about you that you share with us) is called your “SRT Profile”. The reward points that you earn for participating in surveys are called “SRT Points”.

Registration

Can I join?

Currently, we do not accept members through our website. However, we will be posting recruitment opportunities on various websites from time to time. If you receive an invitation, joining is as easy as 1-2-3:

  1. Complete a short registration form.
  2. Click on the confirmation link you receive via email from me, Taylor Jones. (Get 1,000 SRT Points)
  3. Complete your SRT Profile. (Get 2,000 SRT Points)
What is your registration process?

The process is similar to almost every other site you visit. A difference is that we may ask for more detailed information. We use this data for market research purposes ONLY, to ensure that the surveys we send are appropriate for you. You may be offered different surveys based on your profile.

Why do you send a confirmation email?

We send a confirmation email so you can confirm your membership. It’s also so you know that we are a site that you can trust. You need to complete the following steps to receive our communications and participate in our market research community:

  1. Complete the initial sign up.
  2. Confirm your membership by clicking on the link in the confirmation email we send you.

A good tip: Add my email to your contacts: TaylorJ@surveyroundtable.com. All future correspondence will be coming from me!

I didn’t receive a confirmation email. Help!

First, click Resend My Confirmation Email on the Survey Roundtable home page (before you log in) and follow the directions. If, after completing that process, you still have not received your confirmation email from TaylorJ@surveyroundtable.com, please check your junk or spam folder. Note: To ensure you receive future Survey Roundtable invites, please add my address to your contact list: TaylorJ@surveyroundtable.com.

What type of information is collected in the SRT Profile process?

We collect the information we need to give you the best Survey Roundtable experience possible. We’ll ask questions to identify what interests you most. The more questions you answer, the more survey invites we’ll be able to send you. All information we collect from you is for market research purposes ONLY. For details on the personal data we may collect, please read our Privacy Policy.

What does it cost me?

Membership is FREE. We will never ask you for any form of payment. Our clients consider your opinion valuable and that’s why you get rewarded for your time.

Why should I become a member of the Survey Roundtable community?

Your opinion has the power to influence the products and services you buy and use every day. Your participation can help shape new offerings from brands you already know and love. Even better, you’ll earn SRT Points every time you qualify for and complete a survey. You can redeem those points for cash via PayPal and free gift cards you can use online!

Survey Participation

How do I participate in surveys?

Once you’ve completed all three steps of the registration process (registration, confirmation via email and your SRT Profile), you have two ways to participate:

  1. Via a survey invite: Whenever we have a survey that matches information in your SRT Profile, we’ll send you an invitation via email. The email will contain everything you need to know about the survey, including the survey length, survey topic and reward amount. Click the link and complete the survey.
  2. OR
  3. Log in to your Survey Roundtable account: Click Take a Survey on the navigation bar. On the Take a Survey page, you’ll find a list of all the surveys available to you. Click the survey link and complete the survey.
What type of emails will I receive?

Survey Roundtable will NOT send you spam. You’ll receive only two types of emails from us: (1) survey invitations for surveys; and (2) customer service emails regarding your membership.

Why don’t I have any available surveys?

You may not have any available surveys for two reasons:

  • An unfinished SRT Profile: The more we know about you, the more surveys we can offer you. (Here’s a tip: Members who have completed their SRT Profiles will receive surveys before those who have not.)
  • OR
  • The types of surveys for which you qualify: For example, on Monday, we may be looking for individuals who have diabetes. On Tuesday, we could be looking for dog owners. On Wednesday, maybe we need people who are SUV buyers. If you don’t meet survey topic requirements, you won’t receive a survey.

While you can’t control survey topics or how often you receive an invite, you can control your SRT Profile. Double-check that it’s up to date!

I answered so many questions and still did not qualify for the survey. Why?

In order to meet the specific requirements of any given survey, the survey may contain qualification questions. Sometimes it takes only a few questions to figure out that you’re not the right fit. Sometimes, a few more qualification questions are required. For example, let’s say your SRT Profile indicates that you own a dog. And let’s say we have a study that’s looking to identify the popularity of a particular breed (Golden Retriever). If the qualification questions indicate that you don’t own a Golden Retriever, you won’t be eligible for that survey. (But don’t worry—you still earn 100 SRT points for completing the qualification questions!)

How long do your surveys take?

Some surveys can be as short as two minutes. Others can take 45 minutes. Typically, surveys take about 15 to 20 minutes. Our survey invitations state the average length for that survey, so you’ll always know the survey length in advance. The longer a survey is, the more points you will receive. So, you’ll earn a different amount of SRT Points depending on the survey length.

How do I receive rewards?

SRT Points are added to your account automatically when you participate in a survey (even if you do not qualify for that survey). If you do qualify and complete the survey, you’ll earn even more points. Each invite clearly specifies the points you can earn.

There is an error with the survey. What should I do?

If this happens to you, email us immediately at TaylorJ@surveyroundtable.com. Be sure to include the survey topic, survey number or invite, and a screenshot of the issue (showing any message or error text, as well as the survey’s URL link found near the top of your screen). We will get back to you within 2 to 3 business days.

My Account & Profile

How do I change my email address?

Log in to SurveyRoundtable.com and click on My Account > Update in the top navigation bar. Change and save your new email address.

How do I change my password? Or: I forgot my password. Help!

Click the Reset My Password button on the Survey Roundtable home page and follow the instructions. If you need more assistance, please contact us.

I don’t remember my username. Help!

Your username is the email address you registered with. If you cannot remember which email you used, please contact us. We will get back to you within 2 to 3 business days.

How do I update my SRT Profile?

Whenever you make any notable changes in your life (such as moving to a new location, getting a new job or buying a car), be sure to update your SRT Profile. The more accurate it is, the more relevant surveys you’ll receive. To update, first log in to the Survey Roundtable website. Then use one of these two options:

  • Click on Take a Survey in the top navigation bar. A link to update your SRT Profile will always be there.
  • OR
  • Click on Update My SRT Profile on the home page.
How do I unsubscribe?

When you unsubscribe from Survey Roundtable, we will deactivate your membership and remove you from all survey offers. Please note that if you unsubscribe, you will forfeit all the SRT Points that you have earned. If you choose to rejoin us at a later date (we’d love to have you back!), those points will remain forfeited. To unsubscribe, choose one of these options:

  • Click the Unsubscribe link on any email communication you’ve received from us.
  • OR
  • Click Unsubscribe on the Survey Roundtable home page.
  • OR
  • Request to be unsubscribed by contacting us.

Before you go, please tell us why you are leaving. This will help us continue to build a better Survey Roundtable experience for everyone.

Privacy

Why do you need my personal data?

We ask you for personal information so we can confirm that you are a real person with certain profile characteristics. This allows us to offer you surveys that best meet your profile. All information we collect from you is for market research purposes ONLY. For more details, read our Privacy Policy.

Where can I learn about the personal data you collect?

Please click here to read our Privacy Policy.

Points & Rewards

How do I earn SRT Points?

You earn points by participating in surveys. The more surveys you complete, the more points you earn.

How do I redeem SRT Points?

Once you’ve earned the required number of SRT Points, you can redeem them for any of the offers in our Reward Center. Remember: You start with 3,000 points just for completing the registration process.

For PayPal redemptions, the email address on your Survey Roundtable account must be the same email address you use for your PayPal account. To change your Survey Roundtable email address, log in to Survey Roundtable and click on My Account > Update in the top navigation bar.

For virtual gift card redemptions, you will receive an email from Tango Card. Please follow the instructions in that email.

To redeem SRT Points:

  1. Log in to your account.
  2. Click My Rewards in the navigation bar at the top.
  3. Choose the Tango Card option for virtual gift card choices, or the PayPal option.
  4. After making your reward selection, click OK to confirm!

(If the PayPal option is not available, or if gift card points bar is not green, you do not have enough SRT Points to select that option. Keep completing surveys to earn more points.)

What types of rewards can I redeem with my SRT Points?

Survey Roundtable rewards include cash deposited directly into your PayPal account and free virtual gift cards you can use online at 150+ retailers. Once you’ve reached the number of points required to redeem a reward, you can request a PayPal payment or a free virtual gift card from your My Rewards page.

For PayPal redemptions, the email address on your Survey Roundtable account must be the same email address you use for your PayPal account. To change your Survey Roundtable email address, log in to Survey Roundtable and click on My Account > Update in the top navigation bar.

For virtual gift card redemptions, you will receive an email from Tango Card. Please follow the instructions in that email.

Some of our most popular retailers:

1-800-FLOWERS
Amazon
AMC Theatres
American Eagle Outfitters
Apple
Applebee's
Barnes & Noble
Bass Pro Shops
Belk
BJ's Restaurants
Boscov's
Burger King
Chili's
Domino's
Dunkin'
Fandango
GameStop
Gap
Great American Days
Groupon
Hulu Plus
IHOP
JCPenney
Kohl's
Krispy Kreme
Landry's
Lowe's
Macy's
Maggiano's
Nike
Nordstrom
Nordstrom Rack
Olive Garden
Papa John's
Petco
Pottery Barn
Red Robin
Redbox
REI
Sephora
SpaFinder Wellness 365
Staples
Starbucks
T.G.I. Friday's
T.J.Maxx
Target
The Home Depot
Uber
Walmart
Xbox
Zappos

Where can I find my SRT Points total?

Log in to the Survey Roundtable website and click the My Rewards tab. Everything related to your SRT Points can be found there.

What is the average survey reward?

While some may be higher or lower, most surveys are worth 1,000 SRT Points. This means that most of our members earn their first reward after completing only 7 surveys!

How long does it take to receive my reward?

We process reward requests at least once per week, and more typically every 2 to 3 business days. As soon as your request is processed, you will receive your PayPal payment or an email from Tango Card with your virtual gift card instructions.

How will I receive my reward?

You will receive your reward as soon as your redemption request is processed.

If you select PayPal, cash will be sent to your PayPal account. For PayPal redemptions, the email address on your Survey Roundtable account must be the same email address you use for your PayPal account. To change your Survey Roundtable email address, log in to Survey Roundtable and click on My Account > Update in the top navigation bar.

If you select a virtual gift card from one of 150+ participating online retailers, an email from Tango Card will be sent to you with instructions.

I didn’t receive my points for completing a survey. What happened?

The SRT Points process is automated. Upon completing the survey, the points associated with that survey are added into your membership account in real time. If it appears that your points have not been added, please ask yourself two questions before you contact us:

  1. Did I qualify for the survey?
  2. Did I finish the survey? (If you closed your internet browser or paused the survey without completing it, you will not earn any SRT points.)

Email us at TaylorJ@surveyroundtable.com if the answer is “yes” to both of these questions. Be sure to provide detailed information, including the survey topic, survey number or the survey invite, as well as a screenshot of the issue (showing any message or error text, as well as the survey’s URL link found near the top of your screen). We’ll work with you to get this promptly rectified.

Will my SRT Points ever expire?

As long as you are a member of the Survey Roundtable market research community, your Survey Roundtable Points will never expire. If you unsubscribe from our community, you forfeit any points you’ve earned.

Can I lose my SRT Points?

Yes, you can lose points if you are not honest. The Survey Roundtable community is only as strong as our members’ honesty. It’s how we help our clients deliver the highest-quality surveys in the market research industry. If we discover members are changing their answers to qualify for surveys or are not otherwise honest, we will remove them from our community. Once removed, all SRT Points awarded to date are forfeited. Again, this is not a matter we take lightly. On a positive note, we do not have to remove members often!

Contact Survey Roundtable

How can I contact you?

We’re here to help! Get in touch in two ways, both of which will elicit a response in 2 to 3 business days.

  1. Complete the form on the Survey Roundtable contact page.
  2. OR
  3. Email us at TaylorJ@surveyroundtable.com

Contacting us about an issue? Use the email address. Be sure to provide detailed information, including the survey topic, survey number, or the survey invite, as well as a screenshot of the issue (showing any message or error text, as well as the survey’s URL link found near the top of your screen). We’ll work with you to get this promptly rectified.